Becky Hager joined Pikes Peak SBDC as the Administrative and Program Assistant in October 2017. Becky comes to the SBDC with 20 years of customer service and seven years of admin experience. Prior to the SBDC, Becky worked for Discover Goodwill for five years. In the last four years with Goodwill, her position was the Community Liaison for Possibilities. Possibilities is a day program for disabled adults within Goodwill, it is the heart of Goodwill’s mission. As the Community Liaison, it was Becky’s job to listen to the dreams and aspirations of the participants. She would then work with community partners to help make those dreams a reality. Becky is excited to continue her passion for helping others achieve their dreams within the SBDC.
Lauren Shakes joined the SBDC team as program manager in March of 2022. Lauren brings extensive program management and event planning experience to the position. Prior to joining the SBDC, Lauren served as the scholarship program manager for the University of Colorado Colorado Springs (UCCS). In that role, Lauren worked with community partners to create and facilitate workshops for students, focusing largely on providing resources and wrap-around services for first generation and non-traditional students.
Lauren is a dynamic and passionate program manager who has worked across diverse areas of business—from market research and advertising to fundraising and grant management. As the SBDC program manager, Lauren works closely with new and existing businesses in the Pikes Peak region to provide relevant, high-caliber training, resources and assistance to small businesses.
Lauren earned her bachelor of arts degree in history and international affairs from Regis University, and her master’s degree in public administration from the University of Colorado. Born and raised in Colorado Springs, Lauren has seen the city grow and evolve, and loves that she is able to call the Pikes Peak region home. She is excited to use her strong background in management and community engagement to support small businesses.
Mackenzie has over fifteen years in the hospitality industry, most notably as the Sales Director of The Pinery at the Hill and Business and Marketing Regional Director for Altitude Hospitality Group. Mackenzie has assisted in opening and/or strategizing with a handful of local hospitality businesses including Sprig Eats, Till Kitchen, GOG Market and Café, The Pinery at the Hill, GOG Catering, Kinship Landing, Hearth House Venue and many more. With ties to various nonprofits in the area including Dream Centers, Mary’s Home, Converge Lecture Series and the like, Mackenzie is well versed on both the for-profit and nonprofit experience. Mackenzie has planned and executed over 1,000 events in the Colorado Springs and metro areas as well as received the Visit COS Community Builder Award and CSBJ Rising Star Award. She also assists in running the ‘my_cosprings’ flagship Instagram/social page which provides a guide to the best of Colorado Springs for locals and travelers alike.
Mackenzie is excited to join SBDC to assist with local businesses who desire to gain consulting, up-to-date knowledge on COVID-19 resources and ultimately curate the strength and bandwidth to ensure their business is successful.